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WHSE - Hospitality - Accommodation

WHSE - Hospitality - Accommodation

Product SKU: 50131
WHSE - Hospitality - Accommodation Video

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WHSE_HOSPITALITY_ACCOMMODATION_sample_2015.pdf


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  • Provides a framework to manage the implementation of work health and safety for hospitality - accommodation services such as caravan parks, B&B's, lodges, hotels and motels
  • Aligns with key elements from AS/NZS 4801, OHSAS 18001 and the Work Health and Safety Act & Regulations 2011
  • The system includes essential policies & procedures, plus a Worker Induction Pack 
  • Compliant for businesses operating in QLD, NSW, TAS, NT & SA
WHSE Management System
The WHSE - Hospitality - Accommodation Management System is a comprehensive document containing essential policies and procedures to manage health and safety in the workplace. The Management System provides a method of stating how you, your workers, contractors and visitors are expected to behave when on Company property or performing Company related activities. As a Person Conducting a Business or Undertaking (PCBU) or responsible contractor, you are required by law to provide a "safe system of work". This means you need a method of communicating and implementing a way of working safely. The basis for this process begins with your Workplace Health & Safety Management System
  • Includes essential policies & procedures for risk management, incident management, emergency plan, health & welfare, environmental + more
  • Contains a comprehensive collection of forms and checklists including a risk assessment form, JSA, incident report form and more
Table of Contents Amendment Record Distribution Record Introduction Review Procedure Document Control Management Commitment & Approval Section 1 CONSULTATION, COOPERATION & COORDINATION
  • 1.1    Consultation, Cooperation & Coordination Policy
  • 1.2    Consultation, Cooperation & Coordination Procedure
  • 1.2.1    WHS Meeting Record
  • 1.3    Issue Resolution Policy
  • 1.4    Issue Resolution Procedure
  • 1.4.1    Issue Resolution Procedure - Flow Chart
  • 1.5    Remote & Isolated Work Policy
  • 1.6    Remote & Isolated Work Procedure
  • 1.6.1    Remote / Isolated Work Plan

Section 2   RISK MANAGEMENT

  • 2.1    Risk Management Policy
  • 2.2    Risk Management Procedure
  • 2.2.1    Risk Management Procedure Flow Chart
  • 2.2.2    Risk Assessment Form
  • 2.2.3    Risk Register
  • 2.3    Roles, Responsibilities & Accountabilities Policy
  • 2.4    Roles, Responsibilities & Accountabilities Procedure
  • 2.5    Organisational Chart
  • 2.6    Work Health & Safety Policy
  • 2.7    Work Health & Safety Procedure

Section 3   MONITOR & REVIEW

  • 3.1    Compliance Evaluation Policy
  • 3.2    Compliance Evaluation Procedure
  • 3.3    Internal Auditing Procedure
  • 3.3.1    Hotel Inspection Checklist

Section 4   INCIDENT & HAZARD REPORTING

  • 4.1    Incident Reporting Policy
  • 4.2    Incident Reporting Procedure
  • 4.3    Incident Investigation Procedure
  • 4.3.1    Hazard Profile
  • 4.3.2    Hazard Report Form
  • 4.3.3    Incident / Injury Report Form
  • 4.3.4    Incident / Near Miss / Hazard Report Register
  • 4.4    Reporting Policy
  • 4.5    Reporting Procedure

Section 5   EMERGENCY MANAGEMENT

  • 5.1    Emergency Management Plan
  • 5.2    Emergency Management Policy
  • 5.2.1    Hotel Contacts
  • 5.2.2    Hotel Plan
  • 5.2.3    Evacuation Plan
  • 5.3    Evacuation Communication Procedure
  • 5.4    Emergency Evacuation Procedure
  • 5.4.1    Emergency Contact Numbers
  • 5.4.2    Emergency Management Personnel
  • 5.5    General Emergency Response Procedure
  • 5.6    Fire Fighting Equipment Procedure
  • 5.7    Fire Extinguisher Use
  • 5.8    Chemical Emergency Management
  • 5.9    Chemical Emergency Response Equipment
  • 5.10  Chemical Emergency Response Procedure
  • 5.10.1    Emergency Response Drill Register
  • 5.11  First Aid Policy
  • 5.12  First Aid Procedure
  • 5.12.1    First Aid – Cuts and Lacerations
  • 5.12.2    First Aid – Burns
  • 5.13  Medical Emergency Procedure
  • 5.13.1    First Aid Officer Register

Section 6   HAZARDOUS WORK

  • 6.1    Electrical Safety Policy
  • 6.2    Electrical Safety Procedure
  • 6.2.1    Electrical Equipment Register
  • 6.3    Hazardous Manual Tasks Policy
  • 6.4    Hazardous Manual Tasks Procedure
  • 6.4.1    Safe Use of Knives – For Restaurant/Kitchen Workers
  • 6.4.2    Discomfort Survey
  • 6.4.3    Hazardous Manual Task Risk Assessment Form
  • 6.5    Money Handling Policy
  • 6.6    Money Handling Procedure
  • 6.7    Action during a Hold Up / Theft Incident
  • 6.7.1    Offender Description Tool
  • 6.8    Managing Difficult Customers
  • 6.9    Falls Prevention Policy
  • 6.10  Falls Prevention Procedure
  • 6.10.1    Falls Prevention Checklist

Section 7   PLANT, EQUIPMENT & STRUCTURES

  • 7.1    Plant, Equipment and Structures Policy
  • 7.2    Plant, Equipment and Structures Procedure
  • 7.2.1    Plant & Equipment Register / Maintenance Log
  • 7.3    Personal Protective Equipment (PPE) Policy
  • 7.4    Personal Protective Equipment (PPE) Procedure
  • 7.5    Purchasing Policy
  • 7.6    Purchasing Procedure

Section 8   HAZARDOUS CHEMICALS & DANGEROUS GOOD

  • 8.1    Hazardous Chemicals & Dangerous Goods Policy
  • 8.2    Hazardous Chemicals & Dangerous Goods Procedure
  • 8.2.1    Hazardous Chemicals / Dangerous Goods Register
  • 8.2.2    Hazardous Chemicals / Dangerous Goods Key
  • 8.2.3    Chemical Risk Assessment Form

Section 9   HEALTH & WELFARE

  • 9.1    Fitness For Work Policy
  • 9.2    Fitness For Work Procedure
  • 9.3    Return To Work Program
  • 9.3.1    Return To Work Plan
  • 9.4    Drug & Alcohol Policy
  • 9.5    Drug & Alcohol Procedure
  • 9.6    Workplace Bullying Policy
  • 9.7    Workplace Bullying Procedure
  • 9.7.1    Workplace Bullying Flow Chart

Section 10 INDUCTION & TRAINING

  • 10.1  Training, Competency & Induction Policy
  • 10.2  Training & Competency Assessment Procedure
  • 10.3  Hotel Induction Procedure
  • 10.3.1    Hotel Safety Rules
  • 10.3.2    Hotel Induction Checklist
  • 10.3.3    Worker Training, Competency & Induction Register

Section 11 ENVIRONMENTAL MANAGEMENT

  • 11.1  Environmental Plan
  • 11.1.1    Environmental Hazard Assessment Checklist
  • 11.2  Waste Management
Worker Agreement Glossary References
Worker Induction Handbook
A site-specific induction prior to the commencement of any works assists with understanding the hazards, risks, controls and safety rules that apply to a site.
Table of Contents

Welcome to XYZ Company

Workplace Agreement/Contract

WHS Statement

WHS Organisational Chart

Workplace Safety Rules

Induction Checklist

Worker Agreement

Product Extract

For the purpose of this WHSEMS, the term “hotel” means any hotel/hostel/motel/backpackers accommodation services at any location, which is under the direct ownership and/or control of XYZ Organisation Proprietary Limited. This WHSEMS does not cover caravan parks, school camps or camping grounds type accommodation services as specific additional content would be required to cover risk management for those workplaces. 

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